FAQs

GENERAL

How do I get in touch with your customer service?

If you have any queries and would like to contact us, email us at admin@sezrahome.com or give us a call on +91 9910991496 from Monday to Friday, 10am to 6pm. 

For design enquiries email us at design@sezrahome.com.

How do I create an account?

Please click on 'Signup', which is located on the top right hand side of the website alongside the shopping cart icon. You will then be prompted to a new page where you can fill in your details as requested before clicking 'Submit'. Registration should now be complete and you should receive a confirmation e-mail to the address you registered with.

Can someone help me with placing an order?

Yes, our customer service team will be more than happy to assist you. They can be reached at +91 9910991496 Monday to Saturday 10am to 6pm.

Do your prices include taxes?

Yes, all our prices include taxes.



PRODUCT

Where are your products designed?

Most of our products are designed in our own design studio but we also collaborate with designers world wide to create beautiful contemporary furniture designs for the modern home.

Where are your products made?

90% of all items posted on our website are manufactured in our own factory located in Faridabad, Haryana.

Do you offer any warranty on your products?

Yes, we offer a one year limited warranty on manufacturing defects. Please keep your receipt for warranty claims.

Can I customize the furniture to fit my space?

Most of our modular furniture is customizable for eg. kitchens and wardrobes. Other products like sofas, chairs, tables etc cannot be customized. For further enquiries email us at design@sezrahome.com

Who assembles your furniture?

We have our own team of expert assemblers who perform the assembly at your home.



DELIVERY 

Who will deliver the furniture?

We have ties with our local logistics partners who make the delivery for us.

How long does it take for delivery?

All items ordered from Sezra Home are made to order especially for you. We have a series of stringent quality checks to ensure the best possible quality leaves our factory. We take 3 to 8 days for delivery of samples and swatches and 3 to 6 weeks for delivery of products to your door step.

Do you deliver where I live?

Currently we are delivering in Delhi NCR. For deliveries outside of Delhi NCR please email us at admin@sezrahome.com.


Cart

Your shopping cart is empty.
Checkout

Go to cart page