Last Updated: 19/08/2015
www.sezrahome.com (hereinafter referred to as “we” or “our” or “us”) understands and respects your (“you” or “End User” or ”your” or “Buyer” or “Customer”) need for confidentiality and we ensure that the information you share with us is protected at all times. Kindly read this document carefully and in case of any queries feel free to contact us at firstname.lastname@example.org
Information you share with us
When you access our website we may collect your personal information such as name, personal address, shipping address, email address, account password, phone number and your banking details such as debit/credit card number, cardholder name, expiration date and CVV or other information which is required for internet banking, payment gateways and digital wallets. Other information includes your previous orders and transactions including the product and pricing details, the date of purchase, transaction information, payment history etc., product and service preferences of users. We only collect user information as required to conduct our business and to enable us to provide the best services to our users. We may also use personal information for internal purposes such as auditing, data analysis, and research to improve our products, services, and customer communications. User and customer information will be sharable with our subsidiaries, affiliates and partners which are also involved in delivering the service to you as a customer in your buying process.
SEZRAhome does not sell or rent any of your personal information to third parties and only shares your personal information with third parties as described in this policy.
Cookies are data sent from a website to the user's web browser while the user is accessing that website. These stored cookies provide user information, such as pages visited, logging in, and clicking particular buttons, to the website which in turn shows relevant content to the user. You can choose to disable cookies from the options provided in your browser settings. However, cookies help us to customize your experience on our website and by disabling this feature you may not be able to use the website services to its full potential. You can find out more about Cookies here.
How we use this information
Cookies would be used to provide a customized experience to our users such as identifying recently viewed items (of interest to the user) as well as implementing wish list and cart features. We use session log and traffic flow information to understand how users are interacting with our site and to make improvements. This will also be used by us to understand and analyze customer preferences, buying patterns and behaviour at an aggregate level.
We will need to use user or customer information in case required in aspects such as legal disputes or other legal processes; comply with any statutory or regulatory requirement; fraud and other criminal or illegal activity; collect fees owed; enforce our terms and conditions; prevent abuse of our services; prevent violation of the rights of third parties, other users or the general public. We will use this information to keep you updated and informed about offers and deals, new launches, information about orders you have placed with us, your order and shipping status. Informations such as IP address, traffic sources, user navigation across the site, browser and OS information is collected to measure overall website performance in terms of number of users, user engagement, time spent by users on the site to make the website more user friendly.